Refund Policy

Policy Overview

This Refund Policy applies to all returns and refund requests for merchandise purchased through verabradleyfashion.com. It outlines return eligibility, procedures and refund timelines to protect the shopping rights of our global customers.

Return Eligibility

verabradleyfashion.com offers a 60‑day return window starting from the date you receive your goods. You may submit a return request within this period if you receive defective merchandise, items that differ significantly from the website description, or if you are unsatisfied with your purchase. Returned goods must remain unused, retain original tags and come in their original complete packaging.
All eligible returns on verabradleyfashion.com are free‑of‑charge for customers. You will not bear return‑shipping costs, packing fees or handling charges for valid return applications.

Refund Processing Timeline

Once our warehouse receives and inspects your returned goods and confirms they meet return conditions, we will initiate your refund immediately. Refunds will be processed back to your original payment method within 5‑10 business days. The exact arrival time of funds may vary depending on your payment provider’s internal processing speed, while verabradleyfashion.com completes all internal refund steps within the stated timeframe.

Special Return‑Refund Situations

For partial returns from combined or discounted orders on verabradleyfashion.com, refund amounts will be calculated based on actual paid value of returned items. You may cancel your return submission before goods are shipped back without penalty. For refund disputes or complex after‑sales matters, email info@verabradleyfashion.com for coordinated resolution.